In this era of technology, many travelers have foregone the days of using of a Travel Agent, and instead have began booking all their travels online.
In some cases, such as a simple non-stop flight within the United States, this is often the quickest and easiest scenario. However, there are many cases where booking your trip with a huge online company may not be to your benefit.
For instance, if you are planning a vacation to a foreign country that you know very little about, it’s probably in your best interest to contact a Travel Agency that specializes in that country. Most Travel Agents specialize in a specific country or region of the world, and they can be an abundance of knowledge and information, and very helpful with planning all the details of your vacation, finding the best rates, assisting with travel visa’s, etc.
Also, think of all the time you will save if you use a Travel Agent. Once you have discussed your travel dates, interests and budget with a Travel Agent, you can relax and let them do all the work for you, and rest assured that they will have the knowledge of which hotels and tour companies are more reputable, will give you the best experience and provide the most value for you.
The most important reason to book with a Travel Agent, as many travelers have found out the hard way, is in case a problem or emergency should arise during your trip. Say you booked your trip with one of the huge online companies or directly with the airline. If an emergency, such as a natural disaster, inclement weather or even personal emergency should occur, good luck getting assistance. You are pretty much on your own. Most airlines have substantially cut back on their customer service staff in recent years, making wait times painfully long.
When your trip has been booked with a Travel Agency, you have the comfort of having a direct phone number and email address to contact your personal Travel Agent for quick and personal support and assistance. Travel Agents are typically able to get in contact with the airlines, hotels or travel insurance quickly, and also assist with rebooking flights much quicker than the average traveler can.